Support

Get help with Dental Tech Ledger

Need Help?

Contact us for support, bug reports, or feature requests:

[email protected]

We typically respond within 24-48 hours

Frequently Asked Questions

How do I create a new work entry?

To add a work entry:

  1. Tap the + button on the Journal screen
  2. Select a Doctor from your contacts (or add a new one)
  3. Choose a Work Type from your price list (or create a new one)
  4. Enter the quantity and adjust the price if needed
  5. Set the status (Draft, In Progress, Pending, or Done)
  6. Add optional notes and tap Save

How do I manage doctors?

Go to the Doctors tab to:

Archived doctors won't appear in the main list but their work entries are preserved.

How do I set up my price list?

Go to the Price List tab to:

How do I filter and search work entries?

On the Journal screen:

How do I export data for accounting?

Dental Tech Ledger offers two export options:

Exported files are saved to the Files app and can be shared via email, Messages, or cloud storage.

How do I backup and restore my data?

Go to Settings → Backup & Restore:

Tip: Create regular backups, especially before major iOS updates or when switching devices.

Why does the app request Camera/Photos permission?

These permissions are optional and used only if you want to:

Photos are stored locally on your device and are never uploaded or shared. You can deny these permissions and still use all other app features.

Why does the app request Contacts permission?

This permission is optional and used only if you want to import doctor information from your iPhone Contacts app.

The import happens entirely on your device. We do not access or upload your contacts.

How do I secure the app with Face ID / Touch ID?

Go to Settings → Security → Require Face ID and toggle it on.

Once enabled, the app will require biometric authentication each time you open it. Your biometric data is never stored or accessed by the app — iOS handles this securely.

Is my data private and secure?

Yes. Dental Tech Ledger is completely offline-first:

See our Privacy Policy for full details.

Can I use the app on multiple devices?

Currently, Dental Tech Ledger stores data locally on each device (no cloud sync).

To transfer data between devices:

  1. Create a backup on the old device (Settings → Backup)
  2. Save the backup file to iCloud Drive or send it via AirDrop/email
  3. Install Dental Tech Ledger on the new device
  4. Go to Settings → Restore and import the backup file

Cloud sync may be added in a future update.

Does the app support multiple currencies?

Yes. The app uses the currency format set in your iOS Region settings (Settings → General → Language & Region).

The default display shows Russian Ruble (₽), but pricing is stored as decimal numbers and can be interpreted in any currency.

What iOS versions are supported?

Dental Tech Ledger requires iOS 17.0 or later.

The app is optimized for iPhone but also works on iPad with all orientations supported.

How do I delete all my data?

Go to Settings → Reset Data → Delete All Data.

This permanently deletes all work entries, doctors, and work types. Create a backup first if you might need the data later.

Alternatively, uninstalling the app also deletes all local data (unless backed up to iCloud).

I found a bug. How do I report it?

Thank you for helping us improve! Please email us at [email protected] with:

We'll investigate and fix it as soon as possible.

Can I request a new feature?

Absolutely! We'd love to hear your ideas. Email us at [email protected] with your feature request and how it would help your workflow.

Is the app available in other languages?

Currently, Dental Tech Ledger supports:

The app automatically uses your iOS language setting. If you'd like to see support for additional languages, let us know!

Still Need Help?

If your question wasn't answered here, please contact us:

[email protected]